BHP’s internal shared services model was transformed into a single operating business Human-led, digitally powered process, in a collaborative ‘one team’ environment Elevated operational productivity ...

In the October 2024 Tax Briefing, PwC Australia delved into the critical topics of transparency and the potential role of artificial intelligence (AI) in tax and legal functions. Hosted by Clementine ...

The world stands on the brink of a transformative shift in how we engage and rely on technology. Once the stuff of science fiction, artificial intelligence (AI) is now reshaping our reality at a rapid ...

A good customer experience leads to customers who will pay a premium, yet many companies ignore its importance. Getting customer experience wrong is a costly business, with the majority of brand ...

Chief Data Officers are increasing the knowledge of data’s importance to their organisations and shareholders. While still an emerging role, CDOs are on the rise, concentrated in certain regions and ...

A new report from PwC highlights the concerns that consumers have over the security of their data. With 85% of customers saying that they will not do business with a company if they are worried about ...

Cashless payments were already on the rise, and the COVID-19 pandemic has only accelerated that trend. Evolution of payments systems and a structural ecosystem revolution is reshaping the industry. To ...

Blockchain came from Bitcoin, but its use cases are far greater than cryptocurrency. Tamper-proof and immutable, blockchain provides a trust mechanism that could change how organisations do business.

Businesses are increasing their investment in AI in the wake of COVID-19. Three-quarters of businesses are not breaking even when it comes to their investments. To capitalise on their AI projects, ...

Blockchain reached a milestone last year. In 2015, Oxford Dictionaries announced it had added the portmanteau to its definitions online, welcoming the term to the English lexicon alongside other ...

Australian businesses’ slow-burning digital transformations got fired up in response to COVID-19’s work from home requirements. Organisations will need to keep up with changing consumer and employee ...

The world of work has changed forever and changing employee attitudes mean businesses need to adapt their workplace strategy. Leaders must consider wellbeing and organisational footprints while ...