With the ubiquity of artificial intelligence these days, algorithms are seemingly making almost every decision for us, often to the detriment of the customer experience, Forrester Research says in a ...

ZoomInfo has enhanced ZoomInfo Copilot to help sellers capture more pipeline. ZoomInfo Copilot equips sales teams with on-demand account insights and real-time buying signals, applying generative ...

Qualtrics and Vizient combine quality and patient experience data to link patient experience and clinical outcomes.

Recurly has launched Recurly Compass, a suite of artificial intelligence-driven tools to deliver personalized, proactive insights so subscription teams can identify and act on new growth opportunities ...

SWIPEBY today launched a voice artificial intelligence phone assistant specifically for small-to-medium sized restaurants, businesses, and service providers ...

PandaDoc, a document workflows solutions provider, has launched PandaDoc CPQ for HubSpot, an embedded configure, price, quote (CPQ) integration for HubSpot Sales Hub. This integration allows sellers ...

Changing consumer expectations drive significant loyalty swings up and down this year's list of Brand Keys Loyalty Leaders.

Intercontinental Exchange (ICE), a provider of technology and data, and IPC Systems, a provider of trading communications solutions, have partnered to launch ICE Voice, a cloud-based audio solution ...

Yahoo plans to migrate its email marketing to Zeta Global's Zeta Marketing Platform (ZMP). Additionally, Zeta's Data Cloud is now interoperable with Yahoo ConnectID, enabling Yahoo DSP users to ...

Uniphore today unveiled X-Stream, a platform for the conversion of structured and unstructured multimodal data into domain-specific knowledge, with connectors and controls for companies to build their ...